PRIVACY POLICY
Updated March 2024
Welcome to https://www.elevatelifetc.com This Privacy Policy describes our data protection practices of us (“we,” “us” or “ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc.”). ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc.’s Platform is available by desktop or mobile web (the “Platform”). Except as explicitly provided herein, this Privacy Policy applies to information that we collect and use about you when you access or use the ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc. applications, websites, software, and services, or any part thereof (collectively, the “Service”). Undefined capitalized terms used herein shall have the definitions as set forth in our Terms of Service.
Please read this Privacy Policy carefully to understand how we handle your information. If you do not agree to this Privacy Policy, please do not use the Service. ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc. reserves the right to modify this Privacy Policy at any time, without notice, for any reason. Upon such a change, you will be bound by the new Privacy Policy unless you discontinue use of any product under ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc. Your use of the Service constitutes your agreement to follow and be bound by this policy.
TABLE OF CONTENTS
1. User Consent
2. The Information We Collect
3. How We Use Information Collected
4. How We Share Your Information
5. How Long We Keep Information
6. How We Protect Your Information
7. Corporate Restructuring
8. Other Disclosures
9. Links to Other Sites and Services
10. Cookies
11. Changing or Deleting Your Data
12. Changes to Our Privacy Policy
13. Opting Out
14. Other Rights
User Consent
By submitting any data or information through our Platform or Services, you agree to the terms of this Privacy Policy, and you expressly consent to the collection, use and disclosure of your data in accordance with this Privacy Policy. Without limiting the foregoing, you agree to the processing of your data in connection with your use of the Service.
The Information We Collect
We obtain information about you when you use or otherwise access the Service. Please note that we need certain types of information to provide the Service to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain parts of our Service.
Information You Provide to Us
We collect information you provide directly to us. For example, you may provide us with information through your:
• Use of the Service;
• Requests or questions you submit to us via online forms, email, or otherwise;
• Account registration and administration of your account;
• Requests for customer support and/or technical assistance;
• Participation in surveys we may make available; or
• Provision of other information to us within or outside of the Service.
This Privacy Policy applies to information collected on the Sites. We collect two types of information from visitors to our Sites: (1) Personal information and (2) Non-personal information. “Personal information” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Sites, visit our Sites, or complete a purchase. “Non-personal information” can be technical in nature. It does not identify you personally. Examples of non-personal information may include, but is not limited to, cookies, and web beacons.
The types of data we collect directly from you include:
• Registration information. If you register for an account on the Service, we collect certain information such as your name, email address, and password.
• Profile information. You may provide additional information about yourself to create a user profile (“Profile”), including but not limited to a username and preferences. Please do not add sensitive information to your Profile.
• Search history. You may provide additional information about yourself by searching through offerings on the Service.
Information We Collect Automatically
Device/Usage Information. We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect and store information about your use of the Service. As described further below, we may collect and analyze information including, but not limited to: (1) browser type; (2) ISP; (3) operating system; (4) access time; (5) IP address; (6) unique device identifiers (“Device IDs”) (e.g., IDFA or Android Ad ID); (7) the type of device that you use; (8) the MAC address of your device; and (9) information regarding the location (which may include the precise location) of your mobile device or of certain routers through which your device has connected to the Internet.
How We Use Information Collected
We may use the information we collect, alone or in combination, for various business and commercial purposes, including, but not limited to providing the Service as well as the following:
• To provide you with content recommendations;
• To tailor the content and information that we may send or display to you, to retarget content, and to otherwise personalize your experiences while using our Services;
• For customer support and to respond to your inquiries;
• For internal record-keeping purposes;
• To tailor content or advertising to you, such as when we analyze your search to recommend content that may be of interest to you;
• To communicate with you, including to send you updates, newsletters and other information that may be of interest to you;
• To improve the Service and to research and develop innovative features and new services;
• To investigate, prevent, or take action regarding unlawful or harmful activities, including potential threats to physical safety, potential fraud, and violations of our Terms of Service;
• To safeguard our and others’ rights or property;
• To otherwise administer and troubleshoot the Service;
• To process payments as requested; and
• To enforce our Terms of Service and Privacy Policy.
We may combine any of the information that we collect from you with other information, including information that we obtain from third parties, or with information derived from any other products or services we provide. For example, we may combine personal information you provide us, such as an email address, with information automatically collected about your device. We may use this combined information to, among other things, provide you with personalized recommendations.
How We Share Your Information
We may share your information with various third parties, including service providers and business partners, in the following ways or for the following reasons:
• With our affiliates for business purposes.
• With service providers that help us operate our business by assisting us with content distribution, hosting, data analytics and enhancement, operations and tech support, customer support, marketing, security and other back-end support.
• To deliver or customize content to you. For instance, when we deliver or retrieve content, a third party content platform may receive unique information such as your IP address or browser or device identifiers and related information;
• To tailor advertising to you when you use the Service or interact with other services, apps or content, or to deliver information or offers to you that we believe may be of interest. This may involve sharing various identifiers and data about your activities on our Service with third party platforms (such as advertising or data platforms);
• When we believe in good faith that doing so is necessary to protect, enforce, or defend the legal rights, privacy, safety, or property of ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc., our affiliates, employees, agents, licensors or users, or to comply with applicable law or legal process, including responding to requests from public and government authorities.
• When we believe in good faith that doing so may prevent harm to any person.
• To transfer the information we hold in the event we sell or transfer all or a portion of our business or assets (such as in connection with a merger, acquisition, reorganization, dissolution or liquidation) or take steps (such as due diligence) in anticipation of such a transaction.
• In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
• In addition, to help us better understand your use of the Service, we may use third-party analytics on our Service. These third parties use the sorts of technologies described in the “Information We Collect Automatically” section above. The information collected by this technology will be disclosed to or collected directly by these service providers.
How Long We Keep Information
We generally retain information for so long as it may be relevant to the purposes above and in compliance with applicable law. To dispose of any data, we may anonymize it, delete it or take other appropriate steps. Information may persist in copies made for backup and business continuity purposes for an additional period of time.
How We Protect Your Information
We take various technical and organizational measures to protect your data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet or across devices, or method of electronic storage, is absolutely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Corporate Restructuring
We may share some or all of your data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, and the data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the data collected by us and will assume the rights and obligations regarding your data as described in this Privacy Policy.
Other Disclosures
Regardless of any choices you make regarding your personal information, we may disclose personal information if we believe in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on the Company; (iii) to protect or defend the rights or property of the Company or users of the Platform or Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy.
Links to Other Websites and Services
The Service may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.
Cookies
If you decide at any time that you no longer wish to accept Cookies for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser's technical information. If you do not accept Cookies, however, you may not be able to use all functionality of the Platform. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided below.
Changing or Deleting Your Data
All users may review, update, correct or delete the data in their user account by contacting us at the address listed below. We will use commercially reasonable efforts to honour your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Changes to Our Privacy Policy
We may change this Privacy Policy to reflect changes in the law, our information practices or the features of the Service. At the top of our Privacy Policy, we will indicate the date of the most recent update. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Service, you are confirming that you have read and understood the latest version of this Privacy Policy.
Opting Out
You may opt out of certain marketing emails or newsletters you receive from us. If you opt out, we may still send you administrative emails.
You may send requests about your personal information to the contact email address listed below. You may request that we limit certain information that we collect.
HIPAA Policies
If you are one of our customers, your personal information in our possession is protected health information (“PHI”) protected by the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), and the applicable provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act. In addition to this Privacy Policy, the HIPAA Notices of Privacy Practices of those Provider facilities apply to your PHI.
In collecting Personal Information, our Services may also collect PHI. Just as we strive to protect Personal Information, we are committed to protecting your PHI. If there is a breach of your PHI, we are required by law to notify you. Your PHI will remain confidential and will only be disclosed to you or your personal representative, unless otherwise required by state or federal law. In all circumstances, unless otherwise required by law, we will obtain your written authorization before using or disclosing your PHI. This protection extends to PHI that is oral, written, or electronic.
Other Rights
You have the right to request information about the personal information we hold on you at any time. You can contact us and we will provide you with your personal information via e-mail.
Whenever ElevateLife Therapy & Consulting, Licensed Clinical Social Worker, Inc, Licensed Clinical Social Worker, Inc. processes your personal information, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal information you have submitted to us.
You have the right to request rectification of your personal information if the information is incorrect, including the right to have incomplete personal information completed.
You have the right to erase any personal information processed by us at any time except for the following situations:
• You have an ongoing matter with Customer Service;
• You have an open order which has not yet been shipped or partially shipped;
• You have an unsettled debt with us, regardless of the payment method;
• If you are suspected or have misused our Services within the last four years;
• Your credit application has been rejected within the last three months; and
• If you have made any purchase, we will keep your personal information in connection to your transaction for book-keeping purposes.
We are committed to safeguarding the privacy of our users. We adhere to the principles of the General Data Protection Regulation (GDPR) in our collection, processing, and storage of personal data. Users have the right to access, rectify, or erase their personal information, and we ensure the lawful and transparent handling of such data. By using our Platform, you acknowledge and consent to our GDPR-compliant practices.
